Internet Connection

All things related to Moving to Chile, tips, tricks, FAQS. Here is where to exchange information between those that have already moved and those planning to move to Chile so you do not need to learn the hard way. Please also check Living in Chile forum for related information.
User avatar
Rose
Rank: Chile Forum Tourist
Posts: 7
Joined: Mon Apr 13, 2015 12:10 pm

Re: Internet Connection

Post by Rose » Mon Apr 13, 2015 9:00 pm

Hello, I just read some article about netflix testing internet users in Santiago and concluding that the best one is VTR if you want to stream. Does this sound true?
Thanks,

thisisreallycomplicated
Rank: Chile Forum Citizen
Posts: 2040
Joined: Sun Aug 07, 2011 6:25 pm
Location: Coquimbo

Re: Internet Connection

Post by thisisreallycomplicated » Mon Apr 13, 2015 9:48 pm

Rose wrote:Hello, I just read some article about netflix testing internet users in Santiago and concluding that the best one is VTR if you want to stream. Does this sound true?
Thanks,
Netflix works pretty good on VTR for me. But I'm in Coquimbo, and it could be different in Santiago. And I don't know how it compares to anything else.
“Now it’s conspiracy – they’ve made that something that should not even be entertained for a minute, that powerful people might get together and have a plan. Doesn’t happen, you’re a kook, you’re a conspiracy buff!” – George Carlin

User avatar
ExpatBob
Rank: Chile Forum Citizen
Posts: 1383
Joined: Mon Jun 11, 2012 10:54 am
Location: Secret underground bunker
Contact:

Re: Internet Connection

Post by ExpatBob » Tue Apr 14, 2015 5:03 am

I have a lowly 6 mega DSL connection from Vomistar and it works beautifully for Netflix.

User avatar
Rose
Rank: Chile Forum Tourist
Posts: 7
Joined: Mon Apr 13, 2015 12:10 pm

Re: Internet Connection

Post by Rose » Tue Apr 14, 2015 5:07 am

Thankyou ExpatBob & thisisreallycomplicated

moving_from_colorado
Rank: Chile Forum Full Member
Posts: 35
Joined: Tue Dec 23, 2014 5:05 am

Re: Internet Connection

Post by moving_from_colorado » Tue Jan 26, 2016 1:06 pm

I have VTR with a 40 Mbps speed in Santiago. Keep in mind that this is the max speed and if you work a normal job and come home and use internet during normal hours, you will never come close to that speed. They always advertise the max speed which really is theoretical. That said, it is not horrible, we can usually stream video without problem. Overall, given where we are, I am satisfied with the service.

User avatar
Chile-Dog
Rank: Chile Forum Tourist
Posts: 16
Joined: Mon Jun 20, 2016 12:44 pm
Location: Quintero
Contact:

Re: Internet Connection

Post by Chile-Dog » Tue Jul 19, 2016 12:52 pm

I am in the 5th region and no hardwiring is available for home use. I use a 4G pen drive from Movistar which works great. Initially had it on computer but bought a TP-Link router which accepts the pen drive, as opposed to a cable. I stream Netflix movies and do USA work from home here with no problems. I had Entel but they have only 3G here in my area. As for satellite usage, I have no experience other than TV.

User avatar
Dosedmonkey
Rank: Chile Forum Citizen
Posts: 785
Joined: Wed Jun 15, 2011 12:27 am

Re: Internet Connection

Post by Dosedmonkey » Wed Jul 20, 2016 9:03 am

Rose wrote:Hello, I just read some article about netflix testing internet users in Santiago and concluding that the best one is VTR if you want to stream. Does this sound true?
Thanks,
VTR was goodish.

But MTD Menquehue fibre optic was faster.

Never tried netflix though.

Parkside
Rank: Chile Forum Tourist
Posts: 12
Joined: Fri Jun 14, 2019 1:23 am

Re: Internet Connection

Post by Parkside » Sun Jun 16, 2019 2:17 am

Dosedmonkey wrote:
Wed Jul 20, 2016 9:03 am

VTR was goodish.

But MTD Menquehue fibre optic was faster.
Interested in a current update on this. What is the best ISP / internet service provider in your opinion?

User avatar
admin
Site Admin
Posts: 17905
Joined: Sat Aug 26, 2006 11:02 pm
Location: Frutillar, Chile
Contact:

Re: Internet Connection

Post by admin » Sun Jun 16, 2019 10:33 am

the one you can contract.

seriously there is rarely more than two options anywhere in chile.
Spencer Global Chile: Legal, relocation, and Investment assistance in Chile.
For more information visit: https://www.spencerglobal.com

From USA and outside Chile dial 1-917-727-5985 (U.S.), in Chile dial 65 2 42 1024 or by cell 747 97974.

at46
Rank: Chile Forum Citizen
Posts: 920
Joined: Fri Sep 20, 2013 6:13 pm
Location: Vancouver/Santiago

Re: Internet Connection

Post by at46 » Sun Jun 16, 2019 4:01 pm

Movistar fiber is great, never had any issues at all in the last couple of years. Their customer service is shit though, but, again, I've had no reason to talk to them lately. VTR is great, too, when it's on, but I keep getting service interuptions every few weeks for no reason whatsoever. Their customer service is a pleasure to deal with, but I'd rather I didn't have to :). Entel has a new portable 4G wireless router service which sounds interesting.

User avatar
tiagoabner
Rank: Chile Forum Citizen
Posts: 423
Joined: Sat Mar 04, 2017 9:48 am

Re: Internet Connection

Post by tiagoabner » Sun Jun 16, 2019 6:52 pm

at46 wrote:
Sun Jun 16, 2019 4:01 pm
Movistar fiber is great, never had any issues at all in the last couple of years. Their customer service is shit though, but, again, I've had no reason to talk to them lately. VTR is great, too, when it's on, but I keep getting service interuptions every few weeks for no reason whatsoever. Their customer service is a pleasure to deal with, but I'd rather I didn't have to :). Entel has a new portable 4G wireless router service which sounds interesting.
I second this, including the Movistar's customer service being crap and VTR going down randomly. You'll most likely only have one option in whatever building you end up moving to, so there's no reason to worry overthink it.

User avatar
41southchile
Rank: Chile Forum Citizen
Posts: 666
Joined: Mon Jun 12, 2017 2:39 pm
Location: Lakes Region

Re: Internet Connection

Post by 41southchile » Sun Jun 16, 2019 7:17 pm

tiagoabner wrote:
Sun Jun 16, 2019 6:52 pm
at46 wrote:
Sun Jun 16, 2019 4:01 pm
Movistar fiber is great, never had any issues at all in the last couple of years. Their customer service is shit though, but, again, I've had no reason to talk to them lately. VTR is great, too, when it's on, but I keep getting service interuptions every few weeks for no reason whatsoever. Their customer service is a pleasure to deal with, but I'd rather I didn't have to :). Entel has a new portable 4G wireless router service which sounds interesting.
I second this, including the Movistar's customer service being crap and VTR going down randomly. You'll most likely only have one option in whatever building you end up moving to, so there's no reason to worry overthink it.
If you only have one option in your building it is illegal as far as I understand now,the ley de ductos, or it's an old building they may not have caught up yet ,
https://www.subtel.gob.cl/entra-en-vige ... ndominios/
they can no longer offer you only one option if others are available in your neighborhood .
Comuna Loncotoro Lakes Region Chile

Post Reply