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Re: CuentaRUT story

Posted: Fri Feb 07, 2014 2:09 pm
by zer0nz
nate22re wrote:I went in early this morning (10 a.m.) and took a number. I was shocked to see that I was next?!?! The lady got to me 5 minutes later and I explained that I could not submit an application online as I don't have my mothers last name as part of my legal name. Entered all of the info again into the system and signed and thumb prints on lots of paper. She asked if I was going to use it with atms or with internet and I said "todo" She disappeared for 10 minutes and returned with all of the claves that have been mentioned here. I spent 25 minutes total with the woman and I think I got everything I need. By the time I left the branch there were at least 10 people grumpily waiting in line.

I feel like I lucked out. I still need to test everything and make sure it works, but i think it will ( fingers crossed) My girlfriend (Chilena) went in and got a cuenta rut this week as well. She got shuffled between different branches and ended up waiting over 5 hours to do everything. Thank you allchile folks who helped me plan my strategy for today.

I did get the insurance but I am thinking about canceling it . . .

Any idea why a 12 year old girl can get a cuenta rut and a 12 year old boy can't and has to wait until he is 14? not that i need to worry about it but the discrepancy in ages seems odd.
I was 10 minutes in banco estado in vitacura, i went to one in area i knew i wouldnt have to wait...., I just duplicated my surname in the 2 fields to make the online form work :), even tho the last step of hte online form is go in and sign the forms :)

Re: CuentaRUT story

Posted: Wed Feb 12, 2014 12:41 pm
by zer0nz
So got my card 2 days ago.....

Tried to log into online banking by "recovering" my password, was able to... but now i cant get in as it says my signature needs to be registered at the bank... however i did this :)

So another trip is required to the bank..

Also, i have been told that to make a transfer or add people to the transfer list banco estado often calls to verify... so you need a working phone line... will be fun from outside of the country, im going to have to buy a chilean voip number!

Re: CuentaRUT story

Posted: Wed Feb 12, 2014 12:45 pm
by eeuunikkeiexpat
zer0nz wrote:Also, i have been told that to make a transfer or add people to the transfer list banco estado often calls to verify... so you need a working phone line... will be fun from outside of the country, im going to have to buy a chilean voip number!
Tercera clave, it is a robot calling with a four digit code for that transaction and happens within a minute. Maybe get a Chile Skype number that instantly forwards to your new number.

Re: CuentaRUT story

Posted: Wed Feb 12, 2014 12:56 pm
by zer0nz
eeuunikkeiexpat wrote:
zer0nz wrote:Also, i have been told that to make a transfer or add people to the transfer list banco estado often calls to verify... so you need a working phone line... will be fun from outside of the country, im going to have to buy a chilean voip number!
Tercera clave, it is a robot calling with a four digit code for that transaction and happens within a minute. Maybe get a Chile Skype number that instantly forwards to your new number.

excellent,

So i will have pretty much figured out how to do everything from outside of chile in terms of transferring money in and out!

Re: CuentaRUT story

Posted: Tue Feb 18, 2014 2:49 pm
by zer0nz
So after sitting and waiting for a hour today in the the branch by work i have my transfer card, and i have my account setup, with all the pins working! Woohooo

anyway, i have a question... Has anyone used the international transfer service from Bancoestado to send money via SWIFT laterly? (over the 10k mark... what was the extra paper work you had to provide?)

Im debating betweening using banco estado, or http://www.afexav.cl/ or carrying $USD in my hand....

I have worked out with the double exchange between nz and chile i end up only $30 difference when using MoneyGram at their max amount of 1.5m per sending of money, as opposed to taking the hash by hand and converting twice.... and thats moneygram, not the cheapest!

Re: CuentaRUT story

Posted: Tue Feb 18, 2014 3:03 pm
by zer0nz
Edit** i will get a better rate using money gram by $US 50 than double changing it in chile then new zealand! :/

Re: CuentaRUT story

Posted: Fri Feb 21, 2014 12:58 pm
by zer0nz
Woohoo, and no, its not working
Haha, So i have transfered everything from my old account to my new account,
BIP is working, choose to use this as i always give my BIPs away, cant give this one away!
Internet banking working
ATM Card Working
Transfers Online... NOT WORKING!, back to the bank again! wish me luck!

Re: CuentaRUT story

Posted: Fri Feb 21, 2014 1:04 pm
by gringalais
I had problems with transfers recently from my CuentaRUT. I went to the bank and talked to customer service. They told me I had to enter my cell number and e-mail in the security information, then call a number they gave me to activate it using my ATM pin. Supposedly it was so they could send me the 3rd password by text or e-mail, but I have done 2 transfers since then and it never asked me for the 3rd password. They both went through without problems. If you already have entered the data on the site, maybe you just need to call and activate it.

Re: CuentaRUT story

Posted: Fri Feb 21, 2014 1:17 pm
by zer0nz
gringalais wrote:I had problems with transfers recently from my CuentaRUT. I went to the bank and talked to customer service. They told me I had to enter my cell number and e-mail in the security information, then call a number they gave me to activate it using my ATM pin. Supposedly it was so they could send me the 3rd password by text or e-mail, but I have done 2 transfers since then and it never asked me for the 3rd password. They both went through without problems. If you already have entered the data on the site, maybe you just need to call and activate it.
Did that, says i have to go in to the bank...

Also tried to update the info online, message saying go to bank!

So, this afternoon....... im going to...... the pub! haha, then the bank!

Re: CuentaRUT story

Posted: Sat Feb 22, 2014 11:15 am
by zer0nz
So $4000 in cabs, a hour and a half of my life....

I was told it was my fault for not using the right type of computer

then they gave me a new card,

i went to a computer and tried again same message

went back, she blamed me again

called teh manager who said "it wont be activated until monday"... we know thats all shit!,

so ill be back at the bank again monday trying again

What happens if you start yelling in a bank in chile?

Re: CuentaRUT story

Posted: Sat Feb 22, 2014 11:21 am
by eeuunikkeiexpat
You could come to the branch in Llolleo where the two girls at the help desk can usually solve such problems in minutes.

The tercera clave seems to be activated by transfers to third parties over a certain amount.

Re: CuentaRUT story

Posted: Sat Feb 22, 2014 11:23 am
by zer0nz
eeuunikkeiexpat wrote:You could come to the branch in Llolleo where the two girls at the help desk can usually solve such problems in minutes.

The tercera clave seems to be activated by transfers to third parties over a certain amount.
Yeah, i can't even get to the point of doing anything online because the system isn't enabled for me,

I was at serviestado today, will go back to the bank by work monday i think, with my laptop in hand to show them the problem until its fixed!

the exact error:

Atención

Para hacer esta operación debe contar con su
clave de Transferencia.
Solicítela en cualquier Sucursal ó ServiEstado.

Si usted es Pequeña Empresa o Empresa contáctese
con su ejecutivo.