International shipping unreliable

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frozen-north
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Re: International shipping unreliable

Post by frozen-north » Wed Feb 14, 2018 2:25 pm

at46 wrote:

So, to confirm or refute my conspiracy theory about Amazon throttling others' shipments into Chile, I did an experiment buying the same item from Amazon and iherb.com, shipped with the same carrier - DHL. After 2.5 months in the mail, I now consider the iherb shipment officially lost. The Amazon shipment, on the other hand, I got two days before their estimated delivery date.
One part that is not known is whether actually DHL handled all of the delivery. From a little search using Google it seems that Amazon has some rather complicated shipping arrangements.

Here is one of the articles from 2016:
Will Amazon Kill FedEx?
August 31, 2016

https://www.bloomberg.com/features/2016 ... -delivery/
And by the way, the answer to that article seems to be 'Yes!'
Amazon said to launch delivery service to compete with UPS and FedEx
Feb 9, 2018

Amazon is gearing up to compete directly with UPS and FedEx, according to a new Wall Street Journal report. The so-called “Shipping with Amazon” program will be an end-to-end shipping solution, with pickups from businesses and shipments made to consumers, per the report.

https://techcrunch.com/2018/02/09/amazo ... and-fedex/

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rasmataz
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Re: International shipping unreliable

Post by rasmataz » Wed Feb 14, 2018 2:34 pm

I order things periodically from Amazon and they normally ship via DHL and other than a few hiccups with Aduana, I rarely have had any problems. However, my most recent order was shipped Landmark Global. What a nightmare. Because this carrier is partially owned by Belgian Post, my shipment went from the U.S. to Belgium for a few days before it was shipped to Chile. Amazon reimbursed me for the cost of shipping. Hopefully, they have not switched away from DHL.

at46
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Re: International shipping unreliable

Post by at46 » Wed Feb 14, 2018 3:11 pm

fraggle092 wrote:
Wed Feb 14, 2018 2:03 am
There is a much simpler explanation than conspiracy theories: Chileans have discovered the internet and are buying stuff directly from China these days, from Alibaba and Bangood and Fasttech (like I do)

So all those little China Post packets are clogging up a system that was never much good anyway....and I bet the government hasn't invested one peso to cope with this e-shopping avalanche.
I would totally agree with you if the deterioration in shipping times were gradual. In actual fact, however, it was very sudden, like a dam put in, and seemingly unconnected to anything but the rumors of Amazon coming in.
fraggle092 wrote:
Wed Feb 14, 2018 2:03 am
But if you want a theory, consider this: Governments dont like seeing money going out the country, so they have no reason to improve an inefficient and run-down state enterprise - Correos de Chile - that would facilitate this cash outflow. So not a conspiracy, just neglect, intentional or otherwise. Its hard to tell the difference with this current administration.
So why would the Chilean government maintain Correos de Chile at all if it's just a money drain? Chile has many commercial courier companies that can do a much better job than Correos ever did, no cierto?

Could some smooth government operators be artfully setting it up for failure in order to privatize it?

But also, what theory would explain the fact that an identical item I bought at iherb.com and Amazon and shipped using identical DHL tariff got lost in the case of iherb but successfully delivered in the case of Amazon? Same item, same courier, same tariff?

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fraggle092
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Re: International shipping unreliable

Post by fraggle092 » Wed Feb 14, 2018 3:47 pm

at46 wrote:
Wed Feb 14, 2018 3:11 pm
So why would the Chilean government maintain Correos de Chile at all if it's just a money drain? Chile has many commercial courier companies that can do a much better job than Correos ever did, no cierto?
Never heard of the Universal Postal Union ?
There is the social aspect too, providing citizens with a low-cost accessible mail service.
And government communications are never delivered by private carrier.

In that Wikipedia link quoted, please note the following:
In recent years UPU members have encountered serious problems triggered by the enormous increase in e-commerce originating from the Far East, where the terminal dues do not cover the unit costs of delivery in the destination countries, and the volumes are so big that the losses cannot be compensated by better terminal dues from other traffic. In 2016 a new remuneration system was implemented with a focus on e-commerce
at46 wrote:
Wed Feb 14, 2018 3:11 pm
Could some smooth government operators be artfully setting it up for failure in order to privatize it?
What?? Bachelet is definitely no Maggie Thatcher.
at46 wrote:
Wed Feb 14, 2018 3:11 pm
But also, what theory would explain the fact that an identical item I bought at iherb.com and Amazon and shipped using identical DHL tariff got lost in the case of iherb but successfully delivered in the case of Amazon? Same item, same courier, same tariff?
I dont know, but I wouldn't attempt to draw any serious conclusions from two events, certainly not an international conspiracy. Sh*t sometimes just happens. As for Amazon coming to Chile, that may be just to establish their cloud services, not the retail operation, who knows.
Bienvenidos a Chaqueteo City.

Après moi, le déluge

at46
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Re: International shipping unreliable

Post by at46 » Wed Feb 14, 2018 6:52 pm

fraggle092 wrote:
Wed Feb 14, 2018 3:47 pm

I dont know, but I wouldn't attempt to draw any serious conclusions from two events, certainly not an international conspiracy. Sh*t sometimes just happens. As for Amazon coming to Chile, that may be just to establish their cloud services, not the retail operation, who knows.
It's not just me, there's been a large spike in complaints of delayed/lost packages on FB as well, starting right around 8-10 months ago. And, 'coincidentally', Amazon really stepped up their game - again, from about a year back.

frozen-north
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Re: International shipping unreliable

Post by frozen-north » Wed Feb 14, 2018 10:57 pm

at46 wrote:
It's not just me, there's been a large spike in complaints of delayed/lost packages on FB as well, starting right around 8-10 months ago. And, 'coincidentally', Amazon really stepped up their game - again, from about a year back.
I found a page with some complaints about shipments to Canada in 2017.

Anyone have problem shipping to Canada with USPS?

https://sellercentral.amazon.com/forums ... sps/278684

at46
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Re: International shipping unreliable

Post by at46 » Wed Feb 14, 2018 11:42 pm

Sounds exactly what happened with my iherb purchase - DHL delivered the item to Correos Chile and then it just disappeared like they transferred it straight to the dump.

As to shopping at Amazon from Canada when I used to live there, well, I didn't even bother to have stuff shipped to Canada after a while, due to taxes, items lost and delays. I would ship to a warehouse on the US side of the border and cross over to pick up my purchases in person. The two US warehouses I dealt with made millions of dollars on people like me in just a few short years.

frozen-north
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Re: International shipping unreliable

Post by frozen-north » Wed Feb 14, 2018 11:53 pm

at46 wrote:
As to shopping at Amazon from Canada when I used to live there, well, I didn't even bother to have stuff shipped to Canada after a while, due to taxes, items lost and delays. I would ship to a warehouse on the US side of the border and cross over to pick up my purchases in person. The two US warehouses I dealt with made millions of dollars on people like me in just a few short years.
Things seem to remain the same according to an experience from a couple of months ago. I was standing behind a younger woman picking up a parcel from the Canada Post office; when she was asked to pay around $50 in taxes, duties and handling fee, she said that her purchase -which I believe included the shipping - had been around the same amount.

frozen-north
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Re: International shipping unreliable

Post by frozen-north » Thu Feb 15, 2018 12:09 am

fraggle092 wrote:
There is a much simpler explanation than conspiracy theories: Chileans have discovered the internet and are buying stuff directly from China these days, from Alibaba and Bangood and Fasttech (like I do)
I don't think that it is a matter of "Chileans have discovered the internet", I believe it is rather that the sellers are now offering shipping to Chile in less complicated ways than they were in the days when zer0nz used to give information on how to get stuff shipped from the US to Chile. Have you forgotten those days?

Here is an example of how things used to be, and of zer0nz advice:

Buying electronics in the states then shipping them to Chile

viewtopic.php?t=5457

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fraggle092
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Re: International shipping unreliable

Post by fraggle092 » Thu Feb 15, 2018 8:18 pm

frozen-north wrote:
Thu Feb 15, 2018 12:09 am
I don't think that it is a matter of "Chileans have discovered the internet"
Perhaps I should have said "Chileans discovered e-commerce when they started using using their brand-new Huawei 4G mobiles en masse" Many of these consumers had never used the internet before then.
China: el gigante de la tecnología que gana terreno en Chile gracias al eCommerce
Según la entidad andina, el 65% de las compras de comercio electrónico que se entregaron en el país el año pasado provenían de Asia. El grupo chino de ecommerce cerró los nueve primeros meses de su ejercicio 2016 con unas ventas de 119.694 millones de yuanes (2.364 millones de dólares), un 56% más que el mismo periodo del año anterior.
Bienvenidos a Chaqueteo City.

Après moi, le déluge

frozen-north
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Re: International shipping unreliable

Post by frozen-north » Thu Feb 15, 2018 8:55 pm

fraggle092 wrote:
Perhaps I should have said "Chileans discovered e-commerce when they started using using their brand-new Huawei 4G mobiles en masse" Many of these consumers had never used the internet before then.
I still don't think it has anything to do with having access to the internet, as it has to do with the changes in shipping available, and, probably, also with the access to credit cards. Just read the description provided by zer0nz and the other comments on that thread. And you could also have a look at the changes in shipping in the last number of years.
Chileans have discovered the internet and are buying stuff directly from China these days, from Alibaba and Bangood and Fasttech (like I do)
Are these Chileans buying on English only pages? When did China start shipping directly to Chile?

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fraggle092
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Re: International shipping unreliable

Post by fraggle092 » Thu Feb 15, 2018 9:37 pm

Now you're in waste-my-time mode:
I'll respond to some of your multiple comments this last time
frozen-north wrote:
Thu Feb 15, 2018 8:55 pm
I still don't think it has anything to do with having access to the internet
Really? Think what you want to think. E-commerce don't work without internet.
frozen-north wrote:
Thu Feb 15, 2018 8:55 pm
Are these Chileans buying on English only pages?
No. The Chinese are smart enough to do Geolocation. If I want an English page, I have to select it manually.
frozen-north wrote:
Thu Feb 15, 2018 8:55 pm
When did China start shipping directly to Chile?
At least four or five years ago. Why do you not know this already?
When I say I order stuff directly from China, its because I do!
I am not going to scan an invoice just to prove it to you.
frozen-north wrote:
Thu Feb 15, 2018 8:55 pm
Just read the description provided by zer0nz
Please stop referring me back to a thread that is seven years old. I have consistently mentioned the rise in e-commerce (from China, not the US btw) over the last 2-3 years.

If you want, carry on nitpicking. Just dont expect an answer.
Bienvenidos a Chaqueteo City.

Après moi, le déluge

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