I came across an interesting report about how well public services rate around the world of the 30 something countries they surveyed Chile came in 24th this is what they saidtiagoabner wrote: ↑Mon Feb 10, 2020 11:45 amSo, it seems that the Powers That Be are working on modernizing some immigration procedures. Extranjeria now has a FAQ/Freshdesk, which also allows for support requests:
https://extranjeriachile.freshdesk.com/support/home
I've also heard from unofficial, unconfirmed sources that they will start to share data between PDI and Extranjeria this year. They should be implementing a data-sharing system to remove the need for the "certificado de viajes" for permanent residency, and they will also start to speed up the permanent residency process. There's also talk of lots of new procedures being made available online. All hearsay at this time, but it gives me a lot of hope about stuff to come.
Chile is ranked 24th overall
on the Index and its highest
score is for policy making
(ranked 9th).
Within the policy making indicator, Chile’s
quality of advice results are noteworthy
as it achieves the maximum score for
both metrics. Chile also does well on
procurement (ranked 11th).
Although Chile’s HR management score is
just below average, its scores for the
performance management theme are strong.
This includes achieving the maximum
score for the metric on the degree to
which performance assessments are
used in HR decision making.
The main indicators where Chile’s
performance is less strong relative to other
countries are crisis and risk management and
regulation. Chile’s tax administration scores
vary widely. The scores for the metrics which
assess the volume of online VAT, personal
and corporate tax returns are very high while
other results are relatively low.
Here's where I found the link (note the title aussies

https://www.governmentnews.com.au/aps-f ... -as-kiwis/
Don't hold your breath waiting for any changes in the short term