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Server hosting in Chile

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Server hosting in Chile

Postby Christian Jessen on Mon Jul 30, 2007 8:14 am

Hello all.

I do now know, if this is the correct forum, but I hope so. Otherwise, feel free to move my post. ;)

Since I'm going for Chile the 11th September, I'm in need of some advise. The last couple of weeks of the trip, I am going to do some business down there, and sell some of my products.
Because I am planning on doing some more business down there, I need a server located in Chile, so I wont be bothered with long-distance answering times.

My question is; where can I rent a server, or server space if I bring my own rack-server? I've been trying to google, but its hard to find, since I dont speak spanish.
I'd like a good company, that has english support (at least when installing the server, and billing my credit card ;)), and is not too expensive with the traffic.

Could you suggest me some companies?

Best regards
Christian Jessen
Christian Jessen
Rank: Chile Forum Tourist
 
Posts: 8
Joined: Mon Jul 23, 2007 7:48 am
Location: Denmark

servers

Postby admin on Wed Aug 01, 2007 1:18 pm

My recommendation is don't let anyone touch it in Chile.

I as yet to find a server host that was properly maintained or could provide the most basic hosting services you would need. 99.9% of all hosting companies physically located in Chile are kids with a box in their basement, or a big company with a box in the corner of their office.

Most people host outside the country because of the price. Of the ones inside the country selling hosting they are themselves web designers, and rather unfriendly to anyone else simply buying hosting from them as they see them as competition.

I tested some servers for a client a while back. Response times from one side of Santiago to the other where more than twice those of Santiago to our host in the States. This was from one of the largest web design firms in Chile. I did this also here in Temuco. The other side of town (2 km), was well over 5 times the round trip time to the servers in the States.

We make it mandatory for all of the sites we handle to use our server in the States. This is because the IT service for the host take weeks to respond to the simplest questions, if they will respond at all. If you need a physical reboot in the middle of the night, you might really have to go yourself and do it.


That said, if you can get your own up and running that can compete with the host outside of country for price and service, then you will likely do good. Just keep in mind to eliminate as many IT people as possible between you and your box. I would just love to have a mirror inside Chile, if it really resulted in a real service, price, and speed boost. So far, I have not found it.

I have kicked around setting up my own, but just running the financial numbers it does not make sense for us as the price of hosting is so cheap. Perhaps, at some point it might.
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admin
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Postby Christian Jessen on Thu Aug 09, 2007 7:12 am

So, what is your advice? Find a US host?

The host's I've been looking at right now, just seems pretty expensive.. I have no idea, how much the companies in Chile will pay for services like CMS and Webshops, but i dont expect it to be very much (in comparison to what they pay here in Denmark and other western countries).

Which hosting company are you using? And do you have your own servers, rented servers or just webhotels?

Thanks in advance for your answers.
Only 4½ weeks till I'm going down there, so I should proberly start preparing! ;)
Christian Jessen
Rank: Chile Forum Tourist
 
Posts: 8
Joined: Mon Jul 23, 2007 7:48 am
Location: Denmark


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