by helibel » Tue Mar 09, 2010 11:12 pm
Well that was useless! I went round and round thought I had sent money only to be told it could not be preocessed then spoke live with VICTOR and was finally disconnected
Here is just a little
obtain that information.
Victor F.: We are sorry, but we were unable to verify your identity at this time with the information you provided and we are unable to complete your transactions via the website nor over the phone.
Helen davis: So what do I do?
Victor F.: If you are to send the funds from your local Western Union, you may use this one-time 50% fee-off promo code, J6058-107161556, please make sure the Agent must enter promotion code exactly as appears above including hyphen.
Helen davis: I live on a small island I don't think we have a local WU????
Victor F.: May I have your zip code please?
Helen davis: It is supposed to be free to Chile I don't need a promo code
Helen davis: 00765
Victor F.: That is correct.
Victor F.: One moment please, while I check for a location.
Helen davis: 00765
Victor F.: That is correct.
Victor F.: One moment please, while I check for a location.
Helen davis: you there????
Victor F.: The closest location will be EXCETERA - #10 SALISBERRY CULEBRA , PR
Victor F.: We apologize for any inconvenience.
Helen davis: Well that is a plane ride away
Helen davis: So there is nothing I can do???
Victor F.: Do you have the name of another nearby city?
Helen davis: I"M ON AN ISLAND!!!!!
Victor F.: We appreciate your understanding and apologize for any inconvenience
Helen davis: Why can't I use the web site, I'm a responsiblke citizen with several valid cards
Helen davis: I do not understand???
Victor F.: It looks like the only option at this time is to take cash to an agent location. We are very sorry that we were not able to send the transaction this time. Again, We apologize.
Victor F.: Is there anything else I can help you with today?
Victor F.: If you have any further questions, please do not hesitate to contact us again.
Victor F.: Thank you for contacting Western Union™.
Thank you for using InstantService. You may now close this window.
Your session has ended. You may now close this window.
On and on
I will try again tomorrow
Last edited by
helibel on Tue Mar 09, 2010 11:28 pm, edited 1 time in total.