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How to Lose my Business

Discuss the best and worst companies and customer services in Chile including tips, tricks, rants, endorsements, and which businesses to avoid at all cost. If we talk about them frequently enough, we might just get the attention of the company. Help other Expats and Gringos find the good companies in Chile, and avoid the bad ones.

Re: How to Lose my Business

Postby zulu789 on Sat Apr 05, 2008 8:08 pm

Farmacias del Doctor Simi Phone Numbers in Temuco
Bulnes 274 Phone 45-273763

Phone Numbers in Valdivia

Arauco 327 Phone 63-230124

Farmacias del Doctor Simi
farmacias de similares chile s a
mexico 785
recoleta - santiago
(56) - (2) - 3473500
chile


:D :D :D :D
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Re: How to Lose my Business

Postby RWS on Sat Apr 05, 2008 10:03 pm

Two quick comments:

Vicki, there is a way to get a good price. Chileans frequently ask whether a rebate might be given (or something similar: it's not asking for a discount, if I remember correctly -- I hope Tomás can straighten this out!).

El Z., I've both Chilean and Argentine friends and cousins but, through a quirk, learned Argentine Spanish (actually, castellano porteño, with a smattering of lunfardo). My Chilean friends tease me about sounding Argentine (not that I really do, I think), but they're pleased that I do converse in Spanish. You shouldn't have a problem -- aside from the occasional tease.
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Re: How to Lose my Business

Postby El Zorro on Sat Apr 05, 2008 10:24 pm

I can stand some teasing... for the right price.
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Re: How to Lose my Business

Postby Chuck J 3.0 on Mon Apr 07, 2008 1:21 pm

El Zorro wrote:Now that I see all this grousing about “gringos” being gouged, do you think that if you spoke the language well enough, you would do better in Chile?



Language skills play a big part but its not a panacea. Rip-off high prices along with the bait and switch are standard operating procedure anyway. It s institutionalized. There is no free trade in Chile. There is no Wally World full of Chinese stuff for cheap. Although there are now negotiations and the beginnings of trade with China, you can bet it will be fully to the advantage of the controlling oligarchy families that control the different sectors of the Chilean economy and bad/expensive for average Chileanos. Why do you think Gringo Corporations have a difficult time in Chile? The Families dont want competition. Witness the recent Citi/Edwards merger. Chile is a closed society and certain parties are making a MINT from it. I doubt there will ever be a Wal Mart in Chile. But there someday may be a a Chilean version of Wally World in Chile and it will be .00000000000001% cheaper than buying in Jumbo/Easy/Polar/Santa Isabella/Paris, by design.
Last edited by Chuck J 3.0 on Mon Apr 07, 2008 2:04 pm, edited 1 time in total.
There are two kinds of people in the world, those who understand free markets and those who don't.
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Re: How to Lose my Business

Postby El Zorro on Mon Apr 07, 2008 1:59 pm

If you’ve lived in the States for any length of time, you get to know most the tricks and cons some will pull to separate you from your money, but I guess if you have problems with the language, it can be hard to tell when you’re being taken.

Are you Tommy B’s buddy, by the way?
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Re: How to Lose my Business

Postby Chuck J 3.0 on Mon Apr 07, 2008 2:06 pm

:?: Was that question directed at me? I dont know who Tommy B is.
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Re: How to Lose my Business

Postby El Zorro on Mon Apr 07, 2008 2:10 pm

Yes. I call him Tommy B. I’m kind o’ pert. Tom Bradanovic.
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Re: How to Lose my Business

Postby Chuck J 3.0 on Mon Apr 07, 2008 2:37 pm

Tomas! Of course! He´s a great guy, I dont know why he puts up with my sh/t :D We had a great New Years eve party at his house.
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Re: How to Lose my Business

Postby El Zorro on Mon Apr 07, 2008 2:54 pm

What do you really think of Arica? I’m interested in the place.

BTW, are you the one into guitars and stuff?

(Somebody might think I’m supposed to work on my taxes and I’m procrastinating.)
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Re: How to Lose my Business

Postby Chuck J 3.0 on Mon Apr 07, 2008 4:34 pm

[quote="El Zorro"]What do you [i]really[/i] think of Arica? I’m interested in the place.

BTW, are you the one into guitars and stuff?

(Somebody might think I’m supposed to work on my taxes and I’m procrastinating.)[/quote]


That be me. The guitarman. :D I like Arica, Tomas`s blog covers Arica real well, the pluses the minuses.

I cant live there anymore, the business I want to do requires I be in the middle of Chile where all the people/money is. But if you want a really laid back place with year round sun and beaches, its for you. About the worst thing I can say about Arica is there is not much shopping of the Falabella - Ripley - La Polar, big store kind. Other than that its pretty cool, and relatively inexpensive to live there.

Unfortunately I need to go back to the Evil Empire for quite awhile but I plan to return to Chile.
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Re: How to Lose my Business

Postby zulu789 on Mon Apr 07, 2008 5:00 pm

Speaking of medicines and their cost in Chile...

I have a cough.Mostly due to my insistence of being in enclosed rooms at night time, surrounded by people who smoke ,like their life depend on it..

I swear on my mother's grave i think, the other night , i saw a rat with a cigarette dangling from their lips....

Well,I decided to get some cough syrup.

Went downtown, at the Cruz Verde pharmacy and I was offered Fluibron

Active ingredient on this is Ambroxol hydrochloride 30 MG per 5ml

PRICE : $CL 4,300.00 to 4,500.00

Next i decided to go with the generic...


MADE by ANDROMACO in the dame dosage (30 MG per 5ml) , same size bottle

PLAIN Packaging, white box, blue and black lettering, no dosage cup, no instructions


PRICE : $CL 450.00

Somebody good in Math tell me the markup on this one....


That alone cured my cough... :D :D :D
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Re: How to Lose my Business

Postby RWS on Mon Apr 07, 2008 5:19 pm

zulu789 wrote:. . . . no dosage cup, no instructions . . . .

So, then, the commercial brands are useful for actually indicating what might cure you, what might kill you.
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Re: How to Lose my Business

Postby Gloria on Mon Apr 07, 2008 7:01 pm

eeuunikkeiexpat wrote:Still far from being fluent in idioma chileno here but I've gotten by fine. If you have a native with you, the chances of being gouged is greatly reduced. If this native happens to be your polola, pareja or esposa they have even more incentive to make sure that you are not being taken advantage of. Also, it might even work out better than if you were just a solo native because you can then play good cop, bad cop (I believe Charles has mentioned this). Blending in and not opening your mouth unless absolutely necessary works well most of the time.


I guess it's time for me to start sharpening my fangs and nails......( putting it mildly) :evil: I can be a Tazmanian devil in person when I sense abuse !!
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Dr. Simi

Postby eeuunikkeiexpat on Mon Apr 07, 2008 7:37 pm

Struck out at Dr. Simi for the generic of Dexan (Sudafed) medication as their only formulation contained two additional drugs (antihistamines).

So had to go to the Cruz Vere where I insisted the pharmacist check if there was a generic or other brand name cheaper than Dexan. No hay. Paid 100 pesos less than SalcoBrand. So much for the "big savings" at Cruz Verde where there always seems to be a numbered queue vs. the walkup, immediate help I received at SalcoBrand.
None are more hopelessly enslaved than those who falsely believe they are free — Goethe
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Re: How to Lose my Business

Postby admin on Mon Apr 07, 2008 7:42 pm

We call all these problems job security.

Really, that is how the idea for our business came about. It seemed like a pain to get anything done in Chile, so I thought it must be a real pain for someone that is just arriving, does not speak a lot of Spanish, may or may not have experience in Latin America, and is not married to a Chilean attorney.

You have nooooooo idea how frustrated our Chilean staff gets trying to solve problems for clients. It is not just a gouge the gringo thing either. Most of the time as a standard policy we do not even disclose that we are doing anything for a gringo, exactly to eliminate that factor from an already problematic situation. We still get the run around, and around, and around. We have just gotten better at avoiding the situations where the run around is most likely to occur.

I think that is the secret really. The longer you are in Chile, and the better your Spanish gets, you develop a sixth sense for where the potential for problems will occur and strategies for avoiding them. A simple example, would be bank line. Don't go at the 2 pm closing. Hit those lines at water cooler / coffee hour around 10 to 11 a.m. and everyone has to be at their office, or is not awake yet. Always have a plan A, B, and C.

On top of what has been said about the monopolies in Chile, the inefficiencies gets compounded by the workers being ticket at the monopolies. There is a very strong screw the corporation attitude amongst most workers in Chile. It does seem to have improved a bit, but it is still mostly intact. There is no company loyalty because there is no loyalty from the companies to their workers.

I guess it's time for me to start sharpening my fangs and nails......( putting it mildly) :evil: I can be a Tazmanian devil in person when I sense abuse !!


Yea, just be careful with this one. If you take it too far, Chileans will just shut down. They hate being embarrassed, and until you embarrassed one you don't realize how easily it happens. Chileans will not get in your face, say like you where having an argument with a store clerk in New York. They will just go very passive aggressive on you, and not give you anything at any price until you repair their ego. Honey works far better.
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