by eeuunikkeiexpat on Sat May 03, 2008 8:50 pm
This is an interline agreement matter between the airlines or your friends did not know how to checkin at SCL to demand the interline option.
At SCL checkin, they should have said they wanted their luggage checked all the way through to the USA. If there were two airlines involved, then there needs to be an interline agreement between them to do this automatic transfer. The flights do not have to be on the same itinerary, just present the two tickets at checkin and tell the agent want you want to do.
If there were two airlines involved with no interline agreement, then bags would have to come off at EZE and they would have no choice but to go through Customs and Immigrations, come out landside and checkin for the next flight.
When interlining or whenever you fly for that matter, always look at the tags before the luggage is whisked away to make sure the agent tagged them properly. When a transit passenger, when you exit the gate ramp at your connecting airport, tell the attendant or helper nearby that you are "in transit" and they will direct you to the airside international departure gate area.
As of 14 September 2009 by personal decree, just a spam killer and observer without an opinion. Carry on. We are all responsible adults.