Chile Forum

by **tonyakaserg** on Tue Dec 18, 2007 4:51 pm

i could be wrong but i think the ISP needs you to have a landline contract with them first.. unless the ISP is re-selling you one of the connections via the phone company you are contracted with... again i am not 100% sure.. but i do recall that when soliciting internet it was necesarry to have a landline with the company..

by **RWS** on Tue Dec 18, 2007 4:58 pm

Tony, the abstract in this thread indicates (without close reading, which I chose not to do as I don't read Spanish as quickly as I do English) that the policies apply only to the furnishing of telephonic -- voice -- connections. Any other services (Internet, television, etc.), even from the same provider, could be treated differently.

by **Magnyz** on Tue Dec 18, 2007 5:03 pm

With ctc it is true that they require you to have a landline contract. Maybe in this case they cannot lock you into a contract beyond 10 days. On the other hand they may be able invent some scheme that they allow you to cancel the phone contract but still will not cancel the internet part. Also, with cable companies like vtr this regulation may not apply then. It also may be not apply when getting the internet connection from a reseller who sells only the internet-connection.

by **admin** on Tue Dec 18, 2007 6:25 pm

vtr use to do the stupid lock the modem to one computer thing. If you search google for a program called "mac changer" or similar program you can change the mac (hardware address) on any computer to emulate another. Linux does it with a few keystrokes, windows of course is pain about it.

Most Ethernet routers now have buttons in the configurations that will clone your mac address automatically for the computer in the setup webpage. In fact, I can not remember seeing one without it lately. If it has wifi, chances are it will also have a "clone this computers address" function. You simply need to follow the instructions, and be on the computer that they configured to work with their modem when you configure the router. Just follow the instructions that comes with the router.

stock routers like D-link, link sys, and so on all will do it. Let them install it, then install your router. Talking to most of those installation guys is like talking to a wall, no matter how good your Spanish is and how much you know about networks.

USB I am not so sure about, but that would seem to be just as easy to clone with a bit of online research.

I would not accept a modem with a USB plug connection only (who even makes only USB modems anymore). That is lazy lazy under trained workers as far as I am concerned. A USB connection is a sort of fake sudo network connection, and they almost alway lead to some sort of problem with the drivers or packet routing issues in my experience.

by **tonyakaserg** on Tue Dec 18, 2007 7:53 pm

Magnyz wrote:...they may be able invent some scheme that they allow you to cancel the phone contract but still will not cancel the internet part.

for something like this i have gotten used to saying.. "This is Chile!" :wink:

by **admin** on Tue Dec 18, 2007 8:02 pm

By the way I have a telefonica ADSL and a VTR cable connection. I think both should be in Puerto Varas as I understand.

I have heard good things so far about telefonica del sur ( not the same as telefonica ).

Check those contracts, as they typically allow you to get out with like a 1 month notice type of thing or some penalty. The sales people are clueless about what they are selling, or how to sell it, let alone the tech aspects of what they are selling.

by **Magnyz** on Tue Dec 18, 2007 8:39 pm

Actually, the location for this internet connection is ConCon and as of right now only Telefonica (Ctc) is available. VTR will be available in about 6 months. In Puerto Varas I have telefonica del sur and if I remember correctly I have a 18-month contract but maybe that was what the clueless salesperson told me.

Last time I tried to connect a router to a ctc-adsl-modem (in Santiago) it just did not work ... and I did clone my computer's MAC-adress and thought I followed all the instructions. It was not a usb-modem. Anyway I hope I can do it this time around because I will probably sign-up for ctc (out of necessity and absolutely not desire). I will try to get my own modem. I will let you guys know how long my contract will be ... I still have three different opinions from Ctc. It is almost funny how confused people are in this place.

by **admin** on Tue Dec 18, 2007 9:16 pm

It is likely not confusion as much as they did not know in the first place.

:fart:

Hey new smilies!!!! :cheers:

by **Magnyz** on Tue Dec 18, 2007 9:24 pm

For not knowing they are very confident in giving me firm answers ... confident enough to say that the information on the ctc webpage is wrong and has been wrong for a long time.

by **otravers** on Wed Dec 19, 2007 8:10 pm

My dsl is now working. I contracted through Tutopia but in Reñaca (and no doubt ConCon) it's Telefonica's Megavia service underneath. I'm using my own modem in bridged PPPOE mode into my dual wan router. This way I distribute both VTR cable and Megavia dsl into my whole LAN/WLAN. A Telefonica techie saw my setup and didn't make any noise about it (he even left with the shitty modem he had brought), but again from a sales perspective I'm a Tutopia customer (I took their single user service, given I have my own network gear and know how to administrate myself, thank you very much). I have 6 Mbits downstream, 1 Mbit upstream, and both providers need to go down at the same time for me to be off the internet. Love it, except for the overall cost.

By the way I didn't need to spoof any MAC address.

by **eeuunikkeiexpat** on Wed Dec 19, 2007 8:45 pm

Hope you have it documented that you didn't take their modem. I can already see the questions when moving time comes around. I would have taken receipt of it anyways just to CYA when terminating the connection in the future.

by **Magnyz** on Thu Dec 20, 2007 2:31 pm

Otravers,

I'm curious about what model of adsl-modem you use? Did you get it in Chile?

I have been in contact with Tutopia ... one thing I don't like is that they have a minimum 1yr contract. The ball is still in the air whether ctc have 10days, 12m or 18months contract length so I will wait until that issue is decided (my reason for avoiding a long contract is that I may switch to VTR as soon as they become available).

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Need Help In Chile? Spencer Global Consulting Chile, South America Legal, Investment, Real Estate, Relocation, and all your needs in Chile, South America Call Us:

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and all your needs in Chile, South America
Call Us:

In the U.S.A. and From Outside Chile Dial:
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