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Chilean Consumer Rights Laws and Chilean Goverment office

Discuss the best and worst companies and customer services in Chile including tips, tricks, rants, endorsements, and which businesses to avoid at all cost. If we talk about them frequently enough, we might just get the attention of the company. Help other Expats and Gringos find the good companies in Chile, and avoid the bad ones.

Chilean Consumer Rights Laws and Chilean Goverment office

Postby admin on Sat Dec 08, 2007 6:58 pm

The Chilean Government department of Consumer services web site:
http://www.sernac.cl/

You can file a formal legal complaint online at their site, along with finding the consumer rights law.

Their form even includes a spot for foreigners, although it is all in Spanish.

I would like to get some of the information from their site translated and posted to the Chile Wiki. Anyone want to help?

I figure it would be best to more informally post translations here, and then we can move them over to the wiki as they are refined. We will give this a shot anyway.

I think knowing your Consumer rights in Chile has got to be one of the most useful pieces of information you could have. I really get the impression a lot of Chileans simply do not know them.
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